UGC can be a great way to highlight what a brand means to its customers. According to the Bazaarvoice Shopper Experience Index, released earlier this year, there’s a 137% conversion lift when shoppers engage with user-generated content on a best-in-class … Continue reading LAMA: a new all-in-one tool for user-generated content (UGC)
Ergonomics and digital user experience (UX) design are all about building things to suit users as perfectly as possible. While ergonomics deals with both digital systems and physical things like products and spaces, UX design is concerned with apps, websites … Continue reading People skills: what does an ergonomist have in common with a digital UX designer?
Feedback, feedback and more feedback. We’re a team that’s constantly learning from our users’ interactions and improving our app experience every day. That’s why we turn to our regulars to share what they love or would like to change about … Continue reading How can we improve your experience?